Heathrow welcomed a record 83.9 million passengers in 2024, a 6% increase driven by strong global connectivity and improved service. Cargo volumes rose 10%, boosting UK exports.
Improved security, baggage handling, and on-time departures earned Heathrow top UK airport awards. Sustainability efforts included record Sustainable Aviation Fuel use and a commitment to environmental impact disclosure.
Revenue dropped 4% to £3.6 billion due to lower airport charges, though financial resilience remains strong. Heathrow will invest in major upgrades and submit plans for a third runway this summer, aiming for approval before Parliament’s term ends.
Heathrow CEO Thomas Woldbye said: “2024 underscores why Heathrow is the UK’s gateway to growth. Our colleagues welcomed a record number of passengers with good service, cargo volumes increased 10% boosting British trade and we invested over £1bn to improve facilities and boost resilience which creates more value for customers at Britain’s front door.
“Securing future economic growth means investing in the infrastructure that powers it. Over the next decade, we will be making the largest private investment in the UK’s transport network which will modernise Heathrow and unlock new capacity for growth. This will grow the economy, make Heathrow better for all of our customers and give the UK a competitive world-class hub fit for the future. This is an exciting time for our customers, our colleagues and the country and we’re looking forward to working with the Government to deliver it.”
