Fire brigade use live stream technology to assist in Cranford house fire

Eton Road street sign | Hillingdon Today

Four fire engines and around 25 firefighters from Heathrow, Feltham, and Heston fire stations were called to a house fire on Eton Road in Cranford at 10:43 yesterday morning.

Firefighters tackled a blaze on the ground floor of a three-storey semi-detached house, a significant amount of the ground floor was damaged by the fire. There were no injuries reported.

London Fire Brigade Control Officers were able to use 999Eye to live stream the fire from a smart phone, to screens in the control room allowing for greater visibility of the fire before firefighters arrived on scene.

What is 999Eye and how does it work? When a 999 call is received by Control Officers, the caller is asked if they would like to provide a live video stream of the scene using their smartphone. The Control Officer then sends a text message with a secure, one-time-use link that opens a live stream direct from the phone to the control room. 999Eye provides better situational awareness and allows the fire brigade to offer the best advice based on the live footage.

The fire was under control in just under an hour. The cause will be investigated.