New digital parking system launches across borough

New Pay by Phone digital parking system launches | Hillingdon Today
New Pay by Phone digital parking system launches across the borough / Hillingdon Council

In a move to enhance convenience and flexibility for residents and visitors, Hillingdon Council has officially launched the digital parking payment system across the entire borough.

The new PayByPhone system, offers an effortless alternative to the traditional ticketing system, allowing users to pay for their parking directly through their phone or online, without the need to queue at a parking machine.

By downloading the PayByPhone app and registering for the service, drivers can quickly make payments on the go, even availing residents’ discounts by linking their HillingdonFirst card to the app.

A major advantage of PayByPhone is its time-saving feature, enabling users to pay from their vehicles and proceed with their plans, whether it’s hopping on a train or exploring the local area, without the hassle of obtaining and displaying a physical ticket.

Clear and easily accessible location codes provided on signs within the parking areas and on the parking machines themselves facilitate a seamless booking process.

Furthermore, PayByPhone grants users the flexibility to extend their parking sessions remotely via the app, eliminating the need to rush back to their cars when time is running out. To ensure timely reminders, the system can send text alerts, allowing drivers to manage their parking effortlessly.

Hillingdon Council has assured residents that traditional payment methods, such as bank cards or coins, will continue to be accepted at ticket machines for those who prefer more conventional means.

The convenience of PayByPhone extends beyond Hillingdon’s borders, as the cashless parking system is already operational in various other car parks throughout the UK, offering seamless parking solutions wherever drivers go.

Cllr Eddie Lavery, Hillingdon Council’s Cabinet Member for Residents’ Services, said: “We’re committed to being a digital-enabled, modern council, and PayByPhone reflects how many people today prefer to pay for goods and services via their mobile devices. 

“PayByPhone is an example of how we’re modernising a service to be more agile, while maintaining what matters for residents – convenient public parking that offers value for money. 

“There’s no need to buy and display a ticket, it’s all digital. However, if your preference is to still to pay using your bankcard or coins in person, all our ticket machines will still take those payment methods too, so no one is excluded.”

Rebecca Maisey, Client Director for PayByPhone UK, said: “We are delighted to welcome Hillingdon Council to the growing number of local authorities that have launched PayByPhone.

We encourage drivers to download the PayByPhone app so they are ready to take advantage of the brand-new service. Registration is very simple and takes less than 30 seconds.”