Rail travel vouchers extended for passengers

Train DMU | Hillingdon Today

Rail passengers with unused travel vouchers have been given extra time to redeem them to ensure they are not left out of pocket from Covid-19 related restrictions.

Thousands of passengers with rail travel vouchers, which have expired or are due to expire between 20 October 2020 and 30 June 2021 will get an additional six months after their original expiry date to redeem them to recognise the fact that most passengers had been unable to use them during the second and third national lockdowns.

The government’s roadmap out of lockdown has ensured significant parts of the indoor economy and further outdoor settings have reopened including non-essential retail, personal care and hospitality businesses in England and overnight stays permitted.

Transport Secretary Grant Shapps said: “This extension ensures that passengers with travel vouchers are not penalised for following government advice.

“By offering people more time to redeem their vouchers, we are ensuring that passengers will not be left out of pocket as they come back to the railways.”

The government is still advising people to minimise their travel and work from home where they can. However, for those who are travelling, people are advised to walk and cycle where possible, and if travelling on public transport, to plan their journeys in advance and travel at quiet times and on quieter routes.